What’s new · shipping log
Xona keeps shipping.
Every release, in the words your front desk would use — no jargon, no roadmap promises. If it’s on this page, it’s already running in live clinics.
July 16, 2026
- Fixed
Families who share one phone are sorted out correctly
A family member's request no longer shows on their sibling's card, and Client 360 now opens from every conversation — including family texts the AI could not match to one member.
- Improved
Appointments now name the real procedures
Visits synced from your PMS show their actual procedures (like "Crown +2 more") instead of a generic "Treatment" label, so the schedule reads the way your clinic talks.
- New
Today: your whole front-desk day on one page
Reminders, recall, recovery and every conversation that needs a person now land in one worklist, so nothing waits in a separate inbox.
- New
Recovery review queue: win back clients, you approve every send
Xona proposes lapsed clients to reach out to and matches them to open slots. Each message waits in the review queue until you approve it.
- New
Book any client in two taps, from any page
The Book button in the top bar shows first and next available slots for a service and provider — schedule while the client is still on the phone.
- New
Birthday greetings, sent for you
Xona can text each client a greeting on their birthday — in their own language, with your wording. Off by default; turn it on when you are ready.
- New
Use your clinic's own words anywhere in Xona
Turn on Wording mode from your profile menu, click any label, and reword it for your clinic — now including composed sentences with names and dates in them.
July 10, 2026
- New
Birthday greetings
Xona now sends your patients a birthday text in your clinic's name — in each patient's own language, with a daily summary of what went out. Staff can also set a patient's preferred language right on their record.
June 26, 2026
- Improved
A calmer Today page, and Patient 360 everywhere
Today now shows only what actually needs a human, recovery outreach got its own page, and every patient name across the app opens the full Patient 360 — their appointments, texts, calls, and requests in one panel.
June 18, 2026
- Improved
Dedicated phone infrastructure for every practice
Each practice's AI calls now run on its own dedicated phone and voice setup, for clearer audio and more reliable call handling as we grow.
June 10, 2026
- New
Appointment reminders that create visible work
Two-way SMS reminders in the patient's language: confirmations write back to your schedule, replies that need a human land in Today, and every batch is reviewable before it sends — staff can adjust wording or skip any patient.
June 2, 2026
- New
Xona LPS — the Leakage Prevention System
Our answer to schedule leakage, in one system: missed-call text-back, appointment-risk reminders, recall recovery, and open-slot offers — each piece reviewable by your front desk, or run on autopilot once you trust it.
May 6, 2026
- New
Recall recovery, worked daily
Xona finds patients overdue for their next visit and reaches out — text first, an AI call when texting can't reach them — in the patient's language, with every attempt and outcome logged. It double-checks your schedule before each contact so nobody who already booked gets called.
March 3, 2026
- Improved
Family bookings that keep everyone straight
One parent, one phone, several patients: the AI books each family member into their own slot, keeps names attached to the right charts, and never mixes up whose appointment is whose.
See it working
The product is the pitch.
Start with the free findability snapshot, or see the Leakage Prevention System on your own schedule data.