After-hours call answering
Patients call after work. Voicemail loses the moment.
Xona answers after-hours and overflow dental calls, captures why the patient called, books where the clinic has approved that workflow, and leaves a clean staff summary when human review is safer.
The goal is not a generic AI receptionist. The goal is to keep patient intent from cooling off while still respecting clinic rules, escalation paths, and dental-software boundaries.
Today queue product screen
Configured before contact
The follow-up cadence is visible before Xona reaches out.
Outbound settings show the SMS, email, and call follow-up steps that can run after staff approval. That makes the promise concrete: fewer dropped requests, with clinic rules still in control.
Outbound settings product screen
Sampled proof
After-hours can be measured.
Use anonymized deployment data to show what the phone line actually did, not a vague automation promise.
handled in a 60-day sampled deployment
from after-hours calls in that sample
captured instead of lost to voicemail
After-hours proof
What 157 after-hours calls actually did
A Toronto-area implant practice on Oryx routed closed-hour calls to Xona. The 60-day sample shows booked appointments, useful staff follow-ups, and what patients asked for after the team went home.
Read the proof post →Overflow proof
When the line works during business hours too
A Victoria family practice on ClearDent used Xona 24/7. The useful lesson was not only after-hours coverage; it was how busy-hour overflow became measurable instead of invisible.
Read the proof post →These are sampled, anonymized proof posts. Results vary by clinic configuration, call volume, dental software, hours, and approved booking rules.