Step 1 · Free
Estimate the leak
Size missed demand with your own numbers — useful for prioritizing, not proof yet.
Leakage Prevention System (LPS)
Your practice is leaking patients — before they find you, and after they’re yours.
Two leaks: new patients who never find you on search and AI, and existing patients who quietly slip away — missed calls, no-shows, open slots, overdue recall. Xona is a Leakage Prevention System (LPS) that catches both, turns each into staff-ready actions, and proves every patient got booked.
See your new-patient leak in a minute, free — from public signals, nothing to connect. The schedule side we’ll show you on a quick call.
🍁 Built for Canadian dental clinics — ClearDent, Tracker, Oryx, CareCru, and RecallMax live today
See the schedule leakage map → Multiple locations? See group path → Agency or consultant? Partner path → CDCP Card for clinics →
Built to support busy teams, not blame them: prevent what can be caught early, recover what already slipped, and keep staff in control.
Product slides · dashboard + today
Owner view
Outcomes, recovered value, and remaining leakage.
Staff view
Today’s todos: calls, gaps, cancellations, and follow-ups.
Outcome
Dashboard
Action
Today queue
Schedule leakage map
A normal day leaks in five places.
Not a front-desk blame chart — these are the moments every busy clinic has. Tap one to see how Xona catches it.
☎ 1 · Missed calls “Ready to book — the line was busy.” → ◐ 2 · After-hours “Ready at 9pm — the office wasn’t.” → ▣ 3 · Unconfirmed “Replied ‘can we move it?’ — nobody saw it.” → ◻ 4 · Open chairs “Cancelled at noon — the chair sat empty.” → ▤ 5 · Recall backlog “Overdue for a year — nobody called.” →
Real product · Today queue
How you start
Estimate free. Review safely. Prove one workflow.
No commitment until the numbers say so: size the leak with a free estimate, review real clinic signals without touching patients, then run one approved workflow and measure what it recovered.
Step 2 · Safe
Review real signals
We review calls, schedule risk, and recall against your real clinic signals. No patient contact, no schedule changes, no software writes in the first review.
Step 3 · Proven
Run one approved workflow
Staff approves the rules and messages. Xona runs it and reports what was booked, saved, needs staff, or is still leaking — measured, not promised.
Hidden money story
Some missed revenue is obvious. Recall is not.
Your dental software may contain hundreds or thousands of overdue patients. A recall preview turns that silent backlog into a reachable list and a conservative recovery estimate.
Anonymized ClearDent preview
~2,700
patients past recall date
~88%
with a working phone number
$172k
conservative year-one recovery opportunity from one clinic’s own data
From one anonymized ClearDent clinic preview. See how this number was built →
Operational proof
Real clinic signals, with names private until customers approve.
Xona uses anonymized deployment numbers from dental workflows: answered calls, booked appointments, captured follow-ups, and recall opportunity.
157
After-hours calls
handled in a 60-day sampled deployment
13
Appointments booked
from after-hours calls in that sample
35
Staff follow-ups
captured instead of lost to voicemail
$172k
Recall opportunity
conservative year-one estimate from that practice
Blog proof
157 after-hours calls
See what the line actually handled in a 60-day Oryx sample.
Read case study →
Blog proof
Busy-hour overflow
See how in-hours and after-hours demand split in a 24/7 clinic.
Read case study →
Blog proof
$172k recall preview
See how hidden dental software data became a conservative recovery estimate.
Read case study →Vancouver / Lower Mainland clinic
Cleaner staff handoff
Staff could see what the patient wanted and what needed review, instead of digging through voicemail.
Office manager feedback
Victoria clinic
After-hours visibility
Calls stopped feeling like a black box: bookable requests, callbacks, and urgent issues were easier to separate.
Practice lead feedback
Toronto clinic
Overflow without losing control
The team stayed in control of clinic rules while fewer patient requests waited until the next business day.
Operations feedback
Practice names are omitted until customers approve public references. Metrics are sampled, anonymized, rounded where needed for privacy, and workflow-dependent. Results vary by clinic configuration, call volume, dental software, and staff rules.
Watch and hear Xona
Hear a call. See the staff handoff.
Each demo pairs the call with the staff note it produced: patient intent, priority, what Xona did, and the next action — a clean handoff, not another inbox to babysit.
Call sample
Appointment booking
- Patient wanted
- Patient wants to book an appointment and confirm the next available time.
- Xona did
- Xona checks clinic workflow rules, collects the right details, and books where configured or captures a clean follow-up.
- Staff result
- Booking intent reaches the schedule instead of voicemail or a missed callback.
Transcript summary
Patient asks for an appointment. Xona confirms the reason for visit, gathers the scheduling details the clinic requires, and follows the approved booking path.
Staff note example
Booked / confirm Priority: Normal
Patient requested an appointment and accepted an approved booking path. Details were captured for staff review.
Next action: Confirm provider/operatory fit and review the appointment note before the visit.
Call sample
Existing patient reschedule
- Patient wanted
- Patient needs to move an existing appointment to a different time.
- Xona did
- Xona identifies the reschedule request, checks allowed options, and avoids risky changes outside clinic rules.
- Staff result
- Routine scheduling pressure is reduced while staff keeps control of exceptions.
Transcript summary
Existing patient explains they cannot keep the original time. Xona captures the requested change, confirms the patient details, and routes anything outside clinic rules for review.
Staff note example
Reschedule review Priority: Review
Existing patient requested a new time. Xona captured the request and followed the approved reschedule path.
Next action: Review available options, confirm the moved appointment, or call patient if the request falls outside rules.
Call sample
Cancellation request
- Patient wanted
- Patient wants to cancel or cannot keep an upcoming appointment.
- Xona did
- Xona captures the cancellation reason, checks escalation rules, and routes unresolved schedule risk to staff.
- Staff result
- The team gets a clear task early enough to protect the opening where possible.
Transcript summary
Patient says they may need to cancel. Xona captures timing and reason, avoids clinical or policy promises, and creates a high-priority slot-risk note.
Staff note example
Slot at risk Priority: High
Patient indicated they may cancel. Xona captured reason and timing instead of silently losing the slot.
Next action: Confirm cancellation policy, offer reschedule if appropriate, and fill the opening from waitlist/recall.
Schedule safety
Automation only works if your clinic rules stay in control.
Where approved, Xona can write appointments into your dental software schedule — not just send another callback task. It still follows configured scheduling rules, appointment types, provider availability, handoff preferences, and escalation paths.
✓ Approved appointment types only
✓ Provider and operatory availability
✓ No clinical advice, fee, or coverage promises
✓ Emergency routing by clinic policy
✓ Unclear requests become staff tasks
✓ SMS windows, opt-outs, and staff approval rules
Integrations
Know where your dental software stands before you commit.
ClearDent, Tracker, and Oryx are live today, and Xona connects directly to CareCru and RecallMax online booking. Dentrix and Open Dental are not live yet. Other practice systems start with a free review so we can confirm the safest workflow before go-live.
ClearDent
Live today
Schedule lookup, patient context, recall preview, and approved appointment writes into the dental software schedule for configured clinics.
Check ClearDent in the free scan →
Tracker
Live today
Patient lookup, appointment workflows, slot-risk review, and staff-visible handoffs.
Check Tracker in the free scan →
Oryx
Live today
Cloud appointment workflows, direct booking where approved, and after-hours support.
Check Oryx in the free scan →In progress
Dentrix
Not live yet. If you run Dentrix, we review the workflow free and confirm the supported read/write scope before any build.
Open Dental
Not live yet. If you run Open Dental, we review the appointment, patient, and recall workflows free before any build.
Free integration review
AbeldentCurvePractice-WebMaxidentDenticonCareStackOther dental software
If your dental software is not listed as live today, we review it free and confirm the safest path before you commit.
Practical questions
What office managers usually ask before a pilot.
The short answer: start with a review, keep clinic rules in control, and only connect software when the patient-facing workflow is approved.
Do we need to connect dental software to start? +
No. The first review can start with your goals, call patterns, recall question, or current patient path. Dental software connection is only discussed if a patient-facing pilot makes sense and your clinic approves the path.
Can Xona book directly into our dental software? +
Where the workflow is approved and configured, Xona can write appointments into the schedule. If the request is unclear, outside rules, or not approved for direct write, it becomes a clean staff task instead.
What if Xona is not sure what to do? +
It should not improvise. Unclear requests, clinical questions, emergencies, unusual appointment types, or policy-sensitive cases route to staff using the clinic rules approved before go-live.
Can staff override the workflow? +
Yes. The pilot starts with clinic-approved rules: appointment types, provider availability, escalation paths, call routing, and handoff preferences. Staff can review and adjust before anything expands.
How are emergency or pain calls handled? +
Xona does not diagnose or give clinical advice. Pain, emergency, and unclear clinical requests follow your clinic escalation policy so the right person is notified.
What does the team receive after a call? +
The team gets the patient intent, what Xona did, priority, summary, and next action. The goal is a useful staff note or approved booking path, not another dashboard to babysit.
Clear pricing for the workflow you choose
Start with one leakage point. Expand after the numbers prove it.
Public packages start at $449/mo with annual billing. The review helps confirm whether call recovery, schedule protection, open-slot refill, recall, or the full Leakage Prevention System is the right first step.