What’s new · shipping log
Xona keeps shipping.
Every release, in the words your front desk would use — no jargon, no roadmap promises. If it’s on this page, it’s already running in live clinics.
July 24, 2026
- Improved
Book: pick the length and the provider
Booking now always asks how long the visit should be — the service's usual length is one tap — and shows every provider as a filter, each with their own openings. Patient details open right inside the booking panel, and appointment types with no standard length in your practice system now ask instead of failing.
- Improved
Calendar: click to book, safer saves
Hover any free slot to see exactly where a click will book, then click to open the New-appointment card — with length chips, the full service list, and a heads-up when the time lands on another appointment. New bookings and moves wait 10 seconds so Undo cancels cleanly, and bookings can text the patient a confirmation with the result shown in the patient's record.
- New
After-visit care texts
When a visit is marked complete in your practice system, Xona can text the patient the next morning — a welcome after their first visit, or aftercare with a full instruction page after a root canal, extraction, or filling. You pick which services get which message, everything sends in the patient's language, and you can skip anyone before it goes. Off until you turn it on.
July 22, 2026
- Fixed
We stop texting numbers that can't receive texts
Reminders, recall and booking texts now skip phone numbers the carrier has proven can't receive SMS — landlines and repeatedly-undeliverable numbers. Fewer dead-end texts, and fewer of the same patients bouncing back to "Needs you." We still phone those patients for recall, and a number that texts you back is reactivated automatically.
- Fixed
Fewer false "trouble processing" texts to patients
When the AI needed a few extra seconds to answer a patient's text, it sometimes sent them a "sorry, trouble processing" message and opened a follow-up task for you. We gave it the time it needs, so that spurious text and task now happen far less often.
- Fixed
The Today "Calls" filter works again
On Today, tapping the "Calls" filter used to blank the whole list. It now shows the patients who have call follow-ups, and the always-empty "Recovery" filter has been removed.
- Fixed
Smarter reminder replies
Reminder texts no longer ask for a birth date just to confirm; a simple 'no changes' counts as confirmation; dates read fully in the patient's language; and on a shared family phone the AI always names whose appointment is whose.
- Improved
Real dollars from your PMS on the results dashboard
The results dashboard now shows the actual dollar value of the appointments Xona books and confirms — pulled straight from your PMS — instead of a flat estimate.
- New
See what your AI booked, right in Activities
Every appointment your AI books, cancels, or reschedules — by call or text — now appears in Activities, with a new Appointments filter. Click any row for the details: the change, the service and time, or a recall's full journey.
- New
One tap to text a patient when you change their appointment
Move or cancel an appointment on the schedule board and a one-tap chip offers to text the patient about the change — in their own language, respecting opt-outs and texting hours.
July 19, 2026
- Improved
Connecting your practice software is easier
The setup link from the Xona installer now works for a full 24 hours, survives page reloads, and picks the right database automatically. If the connection hiccups, you get live progress and a Try again button instead of an error page.
- Improved
ASAP list: open records and drag to book
On the Schedule Board, click a name in the ASAP list to open the patient's full record, and use the new drag handle to pull them onto the board to book.
- Improved
PMS setup now speaks your language
The Windows agent download and setup pages now display in all 13 languages — use the globe icon to switch, and the choice sticks. The download page also no longer needs a sign-in, so you can send its link straight to the person at your PMS computer. Find it under Settings → Integration → your PMS → Connect.
July 18, 2026
- New
Desktop notifications from your browser
Turn on browser notifications in Settings → Xona AI and your computer pops up an alert the moment Xona needs you — a new request, booking, or appointment change — even when the Xona tab is in the background. Use the Send test button to confirm it works. Works in Chrome, Edge, and Safari.
See it working
The product is the pitch.
Start with the free findability snapshot, or see the Leakage Prevention System on your own schedule data.