LPS level
Call Recovery
Capture missed, overflow, and after-hours demand before it becomes a lost appointment.
$449/mo
Per practice with annual billing. Monthly billing: $499/mo.
Annual billing: no setup fee. Monthly billing: one-time setup fee of $499.
Best first step when voicemail, missed calls, web requests, and slow callbacks are costing appointments.
- ✓After-hours call answering
- ✓Busy-hour overflow capture
- ✓Missed inquiry and web request follow-up tasks
- ✓Urgent vs routine intent sorting
- ✓Clean staff handoff notes after each call
- ✓Approved booking or reschedule paths where configured
- ✓Call recordings, simple recovery reports, and multi-language support
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LPS level
Schedule Protection
Protect tomorrow and this week’s schedule from confirmation gaps, cancellations, and reschedule risk.
$539/mo
Per practice with annual billing. Monthly billing: $599/mo.
Annual billing: no setup fee. Monthly billing: one-time setup fee of $599.
Best fit when staff need one daily review queue for near-term appointment risk, not more tabs or sticky notes.
- ✓Everything in Call Recovery
- ✓Reminder reply and failed confirmation review
- ✓Cancellation and reschedule-risk tasking
- ✓Same-week schedule risk queue for staff
- ✓Daily list of appointments that need attention
- ✓Staff approval workflow for sensitive items
- ✓Production-at-risk and saved-appointment reporting
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Leakage Prevention System
Full Xona LPS across calls, appointment risk, cancellations, open slots, and recall backlog.
$989/mo
Per practice with annual billing. Monthly billing: $1099/mo.
Annual billing: no setup fee. Monthly billing: one-time setup fee of $1099.
Best fit when you want one Schedule Leakage Prevention system instead of separate call, recall, and schedule-gap workflows.
- ✓Everything in Schedule Protection
- ✓Open-slot refill workflow
- ✓Recall backlog segmentation and prioritization
- ✓Reachable patient shortlists for approved outreach
- ✓Provider, appointment type, and clinic-rule matching
- ✓Outcome tracking: booked, saved, reviewed, or unresolved
- ✓Owner-level leakage dashboard and workflow tuning after go-live
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