Recall recovery

Your recall backlog may be larger than your team can see.

Xona finds the patients who quietly stopped coming, reaches the ones you can still reach, books them when they reply, and shows you exactly who came back.

Calculate recall opportunity Start free leakage scan

Xona Recall product screen showing lapsed-patient buckets and recovery estimate with demo-safe data — This screen makes the backlog visible first: lapsed-patient buckets, reachable groups, conservative recovery estimate, and which work is confirmed versus likely.

Xona Reminders workflow showing reminder rows before send time — Recall does not stand alone. Reminder rows, skipped work, and patient replies create the front-desk signals that feed the recovery queue.

Before patient outreach

Staff should see the work before Xona contacts anyone.

Xona isn't a mass-text machine. Your team sees every message, time, and rule first — nothing reaches a patient until you approve it.

What you get

You get a report first — not a sales call.

It shows how many patients have quietly stopped coming, how many you can still reach, and a careful estimate of what getting them back is worth — before you commit to anything.

Which patients went quiet

Numbers you can actually reach

What a year of recovery is worth

Sampled proof

What one recall preview actually found.

One anonymized BC clinic (on ClearDent) turned a pile of forgotten patients into a real list of people they could still call back — with a careful estimate of the value.

~2,700

Patients past recall

found in one anonymized ClearDent preview

$172k

Recall opportunity

conservative year-one estimate from that practice

Sampled, anonymized preview data; results vary by clinic size, recall history, and dental software. Read how this number was built →

Live deployment

Three weeks of autopilot, on the record.

At one Lower Mainland practice, Xona's recovery autopilot plans and runs the daily front-office work itself — reminders, recall, confirmations — measured from its own operation log.

operations proposed and run autonomously

operations that needed a human approval

9:00–18:00

runs only inside clinic-local hours

Counts from one anonymized deployment's trial window (June 26 – July 14, 2026). These are operation counts, not patient outcomes. Staff review the plan and can veto any day's work before it runs.

How many patients are quietly waiting in your system to be called back?

Find out in two minutes — or start the free scan to see it next to everything else slipping away.

Calculate recall opportunity Start free leakage scan

The other leak

This page covers patients you already have. There’s a first leak too — patients who never find you.

Reviews, your website, and whether AI assistants like ChatGPT can read it. The scan is free; Xona AEO fixes it without a rebuild.

Check Leak 1 free → How Xona AEO fixes it →

Request an LPS demo

Ready to see it on your numbers?

Tell us where it hurts — missed calls, recall, cancellations — and we'll reply the same business day with a short call time and what we'd review first. No patient contact, no software writes before you approve anything.

Want the full product tour first? See Xona LPS demos →