Private verification
The snapshot showed the outside. Verify the inside.
The public snapshot checks what patients can see. Xona verifies what only your practice system can confirm — read-only, no patient messaging, no schedule changes.
Missed calls & after-hours demand
How many calls never become appointments, and when they happen.
Recall backlog
How many overdue patients are sitting in the system, and how stale the list is.
Broken appointments
Cancellations and no-shows that never got recovered.
Request-to-booked conversion
Whether public requests actually become booked visits.
Submitting this form sends your request to the Xona team — we reply by email with the smallest safe next step. No automated changes to anything. Your snapshot report is attached automatically, so we can reference it in the reply.