What’s new · shipping log
Xona keeps shipping.
Every release, in the words your front desk would use — no jargon, no roadmap promises. If it’s on this page, it’s already running in live clinics.
June 10, 2026
- New
Appointment reminders that create visible work
Two-way SMS reminders in the patient's language: confirmations write back to your schedule, replies that need a human land in Today, and every batch is reviewable before it sends — staff can adjust wording or skip any patient.
June 2, 2026
- New
Xona LPS — the Leakage Prevention System
Our answer to schedule leakage, in one system: missed-call text-back, appointment-risk reminders, recall recovery, and open-slot offers — each piece reviewable by your front desk, or run on autopilot once you trust it.
May 6, 2026
- New
Recall recovery, worked daily
Xona finds patients overdue for their next visit and reaches out — text first, an AI call when texting can't reach them — in the patient's language, with every attempt and outcome logged. It double-checks your schedule before each contact so nobody who already booked gets called.
March 3, 2026
- Improved
Family bookings that keep everyone straight
One parent, one phone, several patients: the AI books each family member into their own slot, keeps names attached to the right charts, and never mixes up whose appointment is whose.
January 14, 2026
- New
Teach the AI from any call
Every call transcript now takes a thumbs up or down per line, plus a "Teach AI" note — tell it what it should have said, and that guidance shapes how it handles your patients from then on.
November 30, 2025
- New
The AI remembers your callers
Returning patients aren't strangers anymore: the AI recalls who called before and what they needed, so conversations pick up where they left off instead of starting from zero.
November 19, 2025
- New
Self-serve billing
Plans, upgrades, and cancellations are now fully self-serve through a secure billing portal — no emails, no waiting on us.
November 14, 2025
- Improved
Faster, more natural calls
AI response time on calls dropped by nearly half, callers can interrupt naturally instead of waiting out the greeting, and when a requested time isn't free the AI now offers real nearby alternatives.
November 7, 2025
- New
Pick your practice's voice
Seven AI voices to choose from, so the phone sounds like your practice — plus email notifications to the owner for every new appointment and request.
See it working
The product is the pitch.
Start with the free findability snapshot, or see the Leakage Prevention System on your own schedule data.