Xona keeps shipping.

July 19, 2026

• Improved

  Connecting your practice software is easier

  The setup link from the Xona installer now works for a full 24 hours, survives page reloads, and picks the right database automatically. If the connection hiccups, you get live progress and a Try again button instead of an error page.

• Improved

  ASAP list: open records and drag to book

  On the Schedule Board, click a name in the ASAP list to open the patient's full record, and use the new drag handle to pull them onto the board to book.

• Improved

  PMS setup now speaks your language

  The Windows agent download and setup pages now display in all 13 languages — use the globe icon to switch, and the choice sticks. The download page also no longer needs a sign-in, so you can send its link straight to the person at your PMS computer. Find it under Settings → Integration → your PMS → Connect.

July 18, 2026

• New

  Desktop notifications from your browser

  Turn on browser notifications in Settings → Xona AI and your computer pops up an alert the moment Xona needs you — a new request, booking, or appointment change — even when the Xona tab is in the background. Use the Send test button to confirm it works. Works in Chrome, Edge, and Safari.

July 17, 2026

• Improved

  Activity Log and Recall History tell the whole story

  The Activity Log opens with 30-day stat cards for texts, calls, recall, recovery, and appointments — click a card to filter. Recall History is now a true call log: every attempt shows its own outcome, and Booked shows who really booked — by the AI call, at the clinic, or on their own.

• Improved

  The AI receptionist remembers your patients

  When a patient calls or texts, the AI already knows their recent calls, the reminders and recall messages you sent them, and any open requests — so returning patients are greeted like the regulars they are, not like strangers.

• New

  A brand-new Schedule Board

  Your day, week, and month now live on one fast board: drag to book or move appointments, see gaps and overlaps clearly, and keep an ASAP waitlist beside the schedule — drag a waiting patient straight onto an open slot.

• New

  Do-not-contact, visible and reversible

  A new Do-not-contact tab under Reminders shows every patient and number currently excluded from messages — who set it, why, and until when. Patients who text START are re-enabled automatically, and carrier-blocked numbers explain exactly how to get messages flowing again.

July 16, 2026

• Fixed

  Families who share one phone are sorted out correctly

  A family member's request no longer shows on their sibling's card, and Client 360 now opens from every conversation — including family texts the AI could not match to one member.

• Improved

  Appointments now name the real procedures

  Visits synced from your PMS show their actual procedures (like "Crown +2 more") instead of a generic "Treatment" label, so the schedule reads the way your clinic talks.

• New

  Today: your whole front-desk day on one page

  Reminders, recall, recovery and every conversation that needs a person now land in one worklist, so nothing waits in a separate inbox.

• New

  Recovery review queue: win back clients, you approve every send

  Xona proposes lapsed clients to reach out to and matches them to open slots. Each message waits in the review queue until you approve it.

• New

  Book any client in two taps, from any page

  The Book button in the top bar shows first and next available slots for a service and provider — schedule while the client is still on the phone.

• New

  Birthday greetings, sent for you

  Xona can text each client a greeting on their birthday — in their own language, with your wording. Off by default; turn it on when you are ready.

• New

  Use your clinic's own words anywhere in Xona

  Turn on Wording mode from your profile menu, click any label, and reword it for your clinic — now including composed sentences with names and dates in them.